…Enter the “Documentation Specialist”. Now we’re getting somewhere. Now we can finally call’em like we see ‘em. Bob asks Sally to stop turning in her hang orders without filling oput the proper variables. Sally tells Bob it’s redundant because the spec form has the same information. Then the Customer Service Manager finds in the suggestion box yet another request tochange the forms. On and on and on.

 In the middle of it all, the technical writer hasd come to save the day. Find out where it went wrong…, or print the full story.

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