Well written technical communcations are often surprisingly simple. True, the audience may be quite sophisticated, but the goal remains the same for all documentation: SERVE the reader’s needs.
Left to their own devices, a manual user will find what they need, if the manual is clearly organized for reference. A work instruction must generally be a precision document, anticipating….full text. Or to download…..
Visualizing an average American male, recognize the gender myths behind his aspirations, and his grateful smile when his wife takes up the gauntlet.
“See it” here… or download it!
Being able to communicate on many different levels, with any kind of colleague, is a crtical component of the technical writer’s skill set. Knowledge of subject, obtained on the fly from any source almost all at once, still requires help for the writer to outline, sort and organize this information and knowledge.
Interviews with people on vastly different organizational levels is not always as easy as it appears. Sometimes…full text or downoad to print.