Asking good questions sounds easy. Moreover, when preceded by good lstening, it is.  The most competent technical writer has planned a way of obtaining information. It’s the “Invisible Outline.”

The Invisble Outline constitutes the interviewer’s plan of action. Outline the subject, drill down and outline the separate segments of the subject, and then go interview a “Subject Matter Expert.” Am I really saying “Know what you’re writing about before you do an interview?” Well, yes!

The outline is the “Big Picture.” It’s why I’m a writer. See the whole text, or download.

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