Subject Matter Empathy

Commentary on Writing

Many Subject Matter Experts, or SME’s, do not know how valuable they are. Often, they just “do”, while others see them as elite intellects. (We cannot say geek here).

 Getting an SME to patiently explain “how” and “why” is an art. That’s where a competent interviewer comes in. An SME is often overloaded. Sometimes cooperation means only that some interviewer has just given them a new job description. It wasn’t on their plate yesterday, and now they have to do this too.

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